Frequently Asked Questions
What is the track's address?
The track's physical address is 1500 Highway 19 and 41 Hampton, Ga 30228
Can I bring a cooler?
Yes, coolers are allowed. They may be made of any material, as long as they are 14x14x14 or smaller. And please note, no glass is allowed. As always, please allow extra time if you are carrying in a cooler, as all bags are subject to search.
Can I bring a stadium seat?
All stadium seats or seat cushions must be smaller than 18 inches wide.
I have a question but I'm not sure who to ask...
Text us! Text AMS to 69050 and we'll help you out!
Can I bring alcoholic beverages into the speedway?
Unless you are seated in a grandstand section that is designated as a no-alcohol family section, you are welcome to bring alcoholic beverages. No glass containers are allowed.
Is there parking at the speedway?
Yes, there is plenty of FREE PARKING at Atlanta Motor Speedway. We have 887 acres, and there is plenty of room for everyone who wants to park on our grounds to do so. Be aware that if you are being charged to park, you are not on Speedway property. We do not encourage parking off of speedway grounds, because we cannot assure that you will be exited from the speedway in a timely manner.
How is traffic on race day?
Plan to arrive at the track early. Fan Zone activities start around 8 a.m. on Saturday and Sunday and 10 a.m. Friday, so if you arrive early, there is plenty to do! Tune in to WSB 750AM/95.5FM for pre-race traffic reports. Fans are encouraged the study parking and directional information to help facilitate their entry and exit to the facility.
Is handicap accessible parking available?
Patrons in need of accessible parking can contact their AMS ticket representative or call the AMS Ticket office at 770-946-4211 to for info on race-day parking. Accessible parking is located behind the Winner's Grandstand and Club One near Stair Tower 7. Display your state issued placard or credential and you will be directed to the accessible parking lot upon entrance to the facility grounds.
Is there a diaper changing station on property?
Raceway Ministries is hosting a diaper changing/nursing room during the NASCAR race weekend in the Guest Services Booth underneath the grandstands.
Where can I purchase tickets?
To protect yourself against possible stolen or counterfeit tickets, all ticket transactions should be handled through either the Atlanta Motor Speedway ticket office or Ticketmaster. Event tickets may not be resold on Speedway property.
Customers exiting admission gates during an event should have their tickets scanned upon exiting and when re-entering. An armband is required for infield re-admission.
What is your refund policy?
No refunds are offered for purchased tickets, camping spaces or pre-race pit passes at Atlanta Motor Speedway events. Complete information on the Perfect Race Weather Guarantee is available by visiting this link.
Are there any shuttles available for those who need extra assistance
Shuttle service for those with special needs is provided. Speedway officials will be patrolling the parking lots throughout the weekend in golf carts marked "Fan Assistance." They also have information booths at the entrance to each parking area from perimeter road.
Is there any way I can buy a pit pass?
There are a limited number of weekend Pre-Race Pit Passes available for $125 and $100 for Sunday only. All pit passes must be accompanied by a grandstand ticket. No one under 14 is allowed in the pit area on Friday and Saturday, and all customers ages 18 and under must be accompanied by a parent and must sign a waiver. There is no minimum age requirement for pit admission on Sunday. To purchase a pit pass, call the Atlanta Motor Speedway ticket office at 770-946-4211 or visit this link.
Can I purchase suite tickets?
There are fan suite tickets available for NASCAR race weekends at Atlanta Motor Speedway. For more information call the Atlanta Motor Speedway ticket office at 770-946-4211 or click here.
How can I get drivers' autographs?
Check each driver's website, social media channels, local newspapers and television for driver appearances/autograph sessions taking place around Atlanta prior to the race. Please keep in mind that on race day, drivers, like all athletes, are concentrating on the task ahead and are rarely available.
Can I use my cell phone at the speedway?
You can use your cell phone at the speedway, but keep in mind that service declines as the number of people attending an event increases. Do not rely just on your cell phone if you need to relay or receive important information.
Are there ATM machines at the speedway?
Yes, there are several located beneath the grandstand seating area.
Can I drive my car around the speedway?
Not during a race weekend. However, check our web site regularly, as we have a special track-driving events from time to time.
Where do I pick up my tickets?
Pick up of tickets varies by the type of ticket and credential. Please visit here for full info or contact the Ticket Department at 770-946-4211.
Where do I pick up credentials?
Credentials as well as Club One and Fan Suites tickets can be picked up at the credential trailer, which is located outside Turn 3.
What camping is available?
There are reserved camping spaces available both inside and outside the speedway. There are also unreserved camping areas outside the speedway, which are available on a first-come, first-served basis. Camping information is available here.
Are pets allowed?
No pets are allowed in the grandstands. All pets in camping areas must remain on a leash at all times. Pet owners will be held liable for their pet's actions. Owners should clean up after their pets and must accompany their pet while outside camping vehicles or tents.
Where can I get traffic updates
Traffic updates are provided on the radio on the day of Monster Energy NASCAR Cup Series events on 101.5 FM and AM 750 / 95.5 FM.
What is the weather/postponement policy?
We have a perfect weather guarantee!
If the maximum high temperature for Saturday's event or Sunday's event of race weekend fails to reach at least 50 degrees in Hampton, Georgia as observed by the National Weather Service, or if either event is postponed to a later date and you cannot attend and your grandstand ticket is not scanned, you can request a credit for the total value of your grandstand tickets for that day's event, and we'll place it in your customer account. You can then use the balance for any future AMS event or events in 2018 or even the 2019 NASCAR Weekend!
The credit will only be available if the Perfect Race Weather Guarantee goes into effect and if your tickets are not scanned at any entry gates on the day of the event. You must contact the AMS ticket office within 30 days following the event to receive your credit.
Also, if part of the day's activities are completed and the rest is postponed (ie., if the XFINITY race is completed by the Camping World Truck Series race is not or the Monster Energy NASCAR Cup Series event is postponed prior to its halfway point) customers may request a partial credit. The amount of the credit will be determined at that time.
Golf carts, ATVs, dirt bikes and other unlicensed personal vehicles
Golf carts, ATVs, dirt bikes and other unlicensed personal vehicles may not be operated on AMS property. Skateboards are prohibited as well. Such vehicles may be impounded at the AMS impound lot located at the Operations Facility. AMS gladly allows single passenger motorized vehicles for the physically impaired.
Hoverboards are not permitted on Atlanta Motor Speedway property.
Unmanned Aircraft Systems (Drones)
The use of Unmanned Aircraft Systems (UAS) is prohibited on Speedway property.
Where is lost & found located?
Lost and found locations during event days are at the security command post near the Speedway's main entrance and at the receptionist desk at the corporate office. Call (770) 707-7904 to inquire about lost items.
What is the weapons policy?
AMS prohibits weapons of any type on property at all times regardless of permit.
Do you offer tram services?
Atlanta Motor Speedway provides tram service between the campgrounds and the entrance gates before and after events and will depart regularly from the designated tram stops. Tram passengers under 12 years of age must be accompanied by an adult. Trams are provided as a courtesy service to speedway guests. Due to the demand for this service, continuous riding (joyriding) is prohibited.
Campground Tram Route
Along inner perimeter road just north of Gates 11 & 12 and near Turn 4, east of gate 15.
Friday: 12:30 p.m. to 7 p.m.
Saturday: 8 a.m. to 7:30 p.m.
Sunday: 9:30 a.m. to 7:30 p.m.
Infield Tram Route:
From main entrance to the new tunnel along the road course
Infield Tram Hours:
Friday: 7:30 a.m. to 7 p.m.
Saturday: 7:30 a.m. to 7 p.m.
Sunday: 9 a.m. to 6:30 p.m.
Perimeter Road Tram Route:
Around the facility via the Perimeter Road.
If you have any other customer service related questions that are not answered here, please contact us at 770-707-7904 and we will be happy to assist you.