Atlanta Motor Speedway Statement Regarding NASCAR Event Weekend
Ticketholders on file may use their March 13-15, 2020 tickets for the postponed event, choose to receive an event credit for the full amount paid plus an additional 20%, or choose to receive a full refund of their purchase price. The event credit can be applied toward any admissions, including, but not limited to, grandstand seating, infield tickets, camping, fan hospitality and pit passes. The 120% event credit can be used during the remaining 2020 or 2021 seasons for a NASCAR sanctioned event at any Speedway Motorsports owned track, subject to availability.
Fans are advised to hold their current tickets and are asked to complete an exchange request form at AtlantaMotorSpeedway.com to start the process. Ticket office representatives will follow up with fans within 2-3 weeks regarding the status of their request.
"This was a difficult decision to make for our sport, and we regret the uncertainty and inconvenience that has surrounded our race week. In light of these unprecedented circumstances that continue to change quickly, this postponement is a precautionary move that we feel is the best course of action. There is great collaboration within the industry to do what's best, and we ask for patience amongst our fans as we start the online process for ticket credits or refunds," said Atlanta Motor Speedway Executive Vice President and General Manager Brandon Hutchison. "We hope our fans support us in this decision and come back even stronger when we are back to racing at AMS."
FAQs for Fans at AMS 2020 NASCAR Weekend
After much discussion with NASCAR and consultation with our public health officials regarding coronavirus, it has been decided to postpone all of the events scheduled for March 13-15, 2020, at Atlanta Motor Speedway. We share our fans’ disappointment about how things have turned out amid these unusual circumstances but, along with NASCAR, have made this difficult decision to ensure the health and safety of our fans.
NASCAR has not set a new date for our race weekend. We will update our website and share that news on all of our social channels when it becomes available.
Due to the postponement, all planned fan activities on Speedway property have been cancelled. This includes, but is not limited to, Fan Zone appearances and displays, concerts, tweet ups, and any experiences planned to take place inside the Speedway.
Campers who have already arrived at Atlanta Motor Speedway and wish to stay will be allowed to do so in our campgrounds located outside of the Speedway. All exterior campers must vacate the property by 5 p.m. on Monday, March 16.
“This was a difficult decision to make for our sport, and we regret the uncertainty and inconvenience that has surrounded our race week. In light of these unprecedented circumstances that are changing rapidly, it’s a precautionary move that we feel is the best course of action. There is great collaboration within the industry to do what’s best, and we ask for patience amongst our fans as we start online registration for future refunds and credits,” said Atlanta Motor Speedway Executive Vice President and General Manager Brandon Hutchison. “We hope our fans support us in this decision and come back even stronger when we are back to racing at AMS.”
We are happy to offer ticketholders an event credit towards a future NASCAR sanctioned event at any Speedway Motorsports owned facility. Event credits will be in the amount paid for all admissions including Tickets (Grandstand or Infield), camping, fan hospitality, pit passes, etc. plus an additional 20% credit on top of your paid amount. If fans are unable to attend another event in 2020 or 2021 we will accept requests for refunds. Event credits or refund requests must be submitted within 30 days following the rescheduled event date announcement.
A credit will automatically be placed on your account for a future event in 2020 or 2021.
Credits will be available on your account in the next 2-3 weeks. If planning to attend an event within that time we will expedite your request.
Yes, credits will be placed on the ticketholder’s account to be used for a future NASCAR sanctioned event at a Speedway Motorsports owned facility. Credits will be available in the next 2-3 weeks. If selecting a future event within that time we will prioritize requests accordingly.
Ticketholders on file will have the option for a credit, including and additional 20% above the total paid amount, to a future NASCAR sanctioned event at a Speedway Motorsports owned track for 2020 or 2021. If a ticketholder is not able to take advantage of that offer they will have the option to request a full refund of their purchase price. All requests will be reviewed and processed as soon as possible. Refunds may take several weeks to process.
Refunds will be processed back to the credit card used on the original order. Refunds could take up to several weeks to show on your credit card. If tickets were paid using another method of payment, a refund check will be issued and mailed to the ticketholder on file. Refund checks could delay payment even further. Every effort will be made to expedite your refund.
Any future event credits or refunds will only be made to the ticketholder on file with the speedway
Any paid admission including tickets (Grandstand or Infield), camping, fan hospitality, pit passes, etc., that were purchased in advance on the ticketholder’s account will be eligible for a credit or refund.