Fans FAQ Header

Fans FAQ


Please contact the AMS Ticket Office to get an updated account balance and to apply any credit towards tickets - 877-9-AMS-TIX. 

Head over to our tickets page to learn about the seating options available and to save your place in the virtual line.

We will do our best to seat you as close to your original/usual seats as possible.

Because tickets are limited, we cannot guarantee you will have a seat or ticket for the event(s). We strongly recommend placing a deposit for your tickets as soon as you can to better your chances.

We will notify fans via email when seats get placed into their account. This process could take until two weeks prior to the event.

Atlanta Motor Speedway will evaluate potential capacity on an ongoing basis and make any necessary adjustments. 

Your mobile tickets will be placed into your account a minimum of two weeks before the event. You can then look at your tickets to see where your seats are.

Your mobile tickets will be placed into your account a couple of weeks before the event. You can access your tickets on the official AMS app. Click here for step-by-step instructions on how to access your tickets.


Please be patient with us during this process.

Tailgating within your group is permitted, heck encouraged, however group tailgating is prohibited.

Atlanta Motor Speedway has instituted a clear bag policy in 2021. All personal items, food, and drink (including alcohol - no glass) must be packed in a clear plastic bag (14x14x14). 

As always, please allow extra time to enter the gates if you are carrying a bag, as all bags are subject to search.


Click here to learn more about the clear bag policy and our other COVID-19 protocols.

You can bring your own food inside the facility in a clear bag no larger than 14x14x14.

To comply with social distancing, coolers will not be allowed inside the facility. You can learn more about our COVID-19 protocols here.

Yes, there will be cashless merchandise haulers and souvenir stands. Locations will be released as the event gets closer. 

Yes, concessions will be sold at our cashless concession stands. Locations will be released as the event gets closer. 

Fans are required to wear a face mask upon entry & exit, in high traffic areas, and on the concourse. Fans can take off their face masks when they reach their socially distanced seating area.

More about COVID-19 protocols

Yes! Scanners are available for rent through Racing Electronics.

The last day to rent a scanner for the Quaker State 400 presented by Walmart weekend is June 28. Walk-up rentals will NOT be available. 


Click here to view scanner options and to reserve a rental.

Limited camping is available for the Quaker State 400 presented by Walmart weekend.

More information on our camping options and protocols can be found here.

Unfortunately, there will not be any garage, pit, or pre-race infield access available.

Yes! Although it will look a bit different than in past years, there will be a Fan Zone operating during the NASCAR weekends. There will also be a Virtual Fan Zone that can be accessed on our website. 

Because tickets for the 2021 NASCAR weekend will be completely mobile, there will be no Will Call. If you have questions or concerns about your tickets upon arrival, our ticket agents at the ticket booths will be available for assistance.

Our plan is to host fans for the Xfinity race in July. 

Unfortunately, Victory Lane will not be on the frontstretch. The TV networks may continue to conduct their post race interviews with the winner at the start-finish line.

We would love to have our bathhouses open for our campers, and if conditions warrant, we certainly will have them open. However, at this time they are closed, but we will continue to monitor CDC guidelines and make the best decision based on the safety of everyone at the venue.

Limited infield camping will be allowed for the July weekend!

With COVID-19 protocols in effect, Bootlegger's will be open. 

Suite tickets are available for purchase. 

Learn more about premium seating options.

Club One tickets are available for purchase.

Learn more about premium seating options.

We will be working with NASCAR to bring our fans as many activities throughout the weekend as possible but at this time the hauler parade is TBD.

You can either get your deposit back as a refund or roll it over to 2022.

We will roll the credit for your camping spot over for the 2022 NASCAR weekend.

AMS prohibits weapons of any type on property at all times regardless of permit.

All stadium seats or seat cushions must be smaller than 18 inches wide with no armrests.

Tune in to WSB 750AM/95.5FM for pre-race traffic reports. Fans are encouraged the study parking and directional information to help facilitate their entry and exit to the facility.

To ensure a positive experience for all guests, we ask pet owners to follow the policies listed below. Guests not adhering to these policies may be requested to board their pets immediately. Pets must be kept on a leash at all times. Owners are responsible for cleaning up after their pets and must dispose of their waste properly. Please be respectful of your neighbors' space. Excessive barking or aggressiveness is not permitted. Pets are not allowed in the garages, grandstands, or any restricted access areas. Service Animals: Service animals are welcome throughout the property but must remain leashed or harnessed at all times. Guests are required to bring their own pet waste disposal bags. Guests may request wheelchair seating to accommodate the service animals safely and comfortably.

Golf carts, ATVs, dirt bikes and other unlicensed personal vehicles may not be operated on AMS property. Skateboards are prohibited as well. Such vehicles may be impounded at the AMS impound lot located at the Operations Facility. AMS gladly allows single passenger motorized vehicles for the physically impaired.

Atlanta Motor Speedway welcomes certified, leashed service animals in accordance to the ADA title II and III Law

Smoking, including e-cigarettes and vaporizers, is not permitted in any grandstand at AMS. Smoking is permitted in specific smoking areas just outside of the main concourse area outlined in red on the ground. Please remember to adhere to social distancing guidelines while utilizing the smoking areas.